Privacy Policy

Privacy Policy for TAP 'N TRIM

Effective Date: September 9, 2025
Last Updated: September 9, 2025

1. INTRODUCTION

SKYVO INNOVATECH LLP ("we," "our," or "us"), the company behind TAP 'N TRIM, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our mobile application and website (tapntrim.com).

Company Information:

• Legal Entity: SKYVO INNOVATECH LLP

• Registration Number: ACN-4112

• Address: Malappuram, Kerala - 673637, India

• Contact: info@tapntrim.com

2. INFORMATION WE COLLECT

Personal Information:

• Name, email address, and phone number

• Profile picture (optional)

• Location data (for nearby salon discovery)

• Appointment history and preferences

• Payment information (processed securely through third-party providers)

• Reviews and ratings you provide

Automatically Collected Information:

• Device information and unique identifiers

• IP address and general location

• App usage patterns and preferences

• Technical information about your device and operating system

• Log data including access times, pages viewed, and app crashes

Location Data:
We collect precise location data when you grant permission to help you discover nearby salons and provide accurate directions and estimated arrival times.

3. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide and improve our salon booking services

• Send appointment notifications and reminders

• Discover and recommend nearby salons

• Personalize your app experience

• Process payments and manage bookings

• Communicate important updates and promotional offers

• Ensure app security and prevent fraud

• Analyze usage patterns to improve functionality

• Provide customer support

• Comply with legal obligations

4. INFORMATION SHARING AND DISCLOSURE

We DO NOT sell, rent, or trade your personal information. We may share your information only in the following circumstances:

With Salon Partners:

• Basic booking information (name, contact details, appointment time)

• Service preferences and special requests

• Feedback and ratings (anonymized when possible)

Service Providers:

• Third-party payment processors for secure payment handling

• Cloud storage and hosting services (Firebase, Google Cloud)

• Analytics providers (anonymized data only)

• Customer support platforms

Legal Requirements:

• When required by law, regulation, or court order

• To protect our rights, property, or safety

• To prevent fraud or abuse of our services

• In connection with business transactions (mergers, acquisitions)

5. DATA SECURITY

We implement industry-standard security measures including:

• End-to-end encryption for sensitive data

• Secure HTTPS connections for all communications

• Firebase security rules and authentication

• Regular security audits and updates

• Access controls and employee training

• Secure cloud infrastructure with Google Cloud Platform

6. YOUR RIGHTS AND CHOICES

You have the right to:

• Access your personal data and request a copy

• Correct inaccurate or incomplete information

• Delete your account and associated data

• Opt-out of marketing communications

• Control location sharing and notification settings

• Export your data in a readable format

• Withdraw consent for data processing

To exercise these rights, contact us at info@tapntrim.com.

7. DATA RETENTION

We retain your personal information only as long as necessary to:

• Provide our services to you

• Comply with legal obligations

• Resolve disputes and enforce agreements

• Improve our services

Account data is typically deleted within 30 days of account deletion request, except where retention is required by law.

8. INTERNATIONAL DATA TRANSFERS

Your data may be processed in countries where our service providers operate. We ensure adequate protection through appropriate safeguards and compliance with applicable data protection laws.

9. CHILDREN'S PRIVACY

TAP 'N TRIM is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

10. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies for:

• Essential functionality and user authentication

• Analytics to understand user behavior

• Personalization of content and recommendations

• Security and fraud prevention

You can control cookie settings through your browser preferences.

11. UPDATES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes through:

• In-app notifications

• Email communications

• Website notices

• App store update notes

Your continued use of our services after updates constitutes acceptance of the revised policy.

12. CONTACT US

For privacy-related questions, concerns, or requests:

Email: info@tapntrim.com
Phone: +91 XXXXXXXX
Address: SKYVO INNOVATECH LLP, Malappuram, Kerala - 673637, India

Data Protection Officer: Available at info@tapntrim.com

By using TAP 'N TRIM, you acknowledge that you have read and understood this Privacy Policy.